Refund & Cancellation Policy

Effective date: 8 October 2026 · Last updated: 8 October 2026

This policy explains how cancelling a Vruddo subscription works and when money is returned. It forms part of our Terms & Conditions.

1. Free trial

New workspaces start with a free trial. You are not charged during the trial. If you do not choose a paid plan before it ends, nothing is charged and your workspace becomes read-only: your data stays, but actions are paused until you subscribe.

2. Cancel anytime

You can cancel your subscription at any time from Settings → Subscription in your workspace, or by writing to support@vruddo.in. When you cancel:

  • no further payments are taken;
  • you keep full access until the end of the month you have already paid for;
  • after that, your workspace becomes read-only and your data stays available to export.

3. No refunds

Subscription fees are charged monthly in advance and are not refundable, including for a partly used month, unused features or unused usage credits. Cancelling stops the next payment; it does not refund the current one.

4. Payments charged in error

If you were charged twice for the same month, or charged after you had cancelled, write to support@vruddo.in with the payment reference. Once we confirm the error, we refund the extra amount in full to the original payment method within 7 working days. Your bank may take a few more days to show it.

5. Failed payments

If a monthly payment fails, we retry it over the following days and let you know. If it still cannot be collected, your workspace becomes read-only until the payment is made. No data is deleted because of a failed payment.

6. Delivery of the service

Vruddo is an online software service. Access is delivered instantly in your browser when you sign up or subscribe. Nothing is shipped.

7. Contact

For any question about billing, cancellation or a payment, contact Vruddo.in at support@vruddo.in.